Returns Policy

Returns Policy

At James Darby, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 30 days of receiving it.

How to Return an Item

You are responsible for covering the return shipping costs.

You may choose any courier service to return your item.

Please ensure the item is securely packaged to prevent any damage during transit.

Return Address
Please send your return to the following address:

The James Darby Building
Byron Avenue
Lowmoor Business Park
Kirkby-in-Ashfield
NG17 7LA

Processing Your Return
Once we receive your returned item, we will inspect it and process your return. Refunds will be issued to the original payment method within 2 business days.

If you have any questions about our returns process, feel free to contact us at 01623 756644.